Our Online Banking gives you 24 hour, 7 days a week access to your checking, savings, money market, certificate, and consumer loan accounts from your home or office computer.
Luso American Credit Union’s Online Banking combines convenience and flexibility while you easily conduct a wide range of personal banking transactions.
With Luso American Credit Union’s Online Banking, you can:
- Review your share account information.
- Review your loan account information.
- Make transfers between accounts*.
- Make payments on your Luso American Credit Union loans.
- Transfers out of passbook accounts or Certificates of Deposit are not allowed.
Frequently Asked Questions
Yes. Besides using 128-bit encryption, Luso American Credit Union’s Online Banking is built with several additional safeguards to ensure your account information remains secure. Should someone attempt to access your account portfolio using an incorrect password more than three times, Luso American Credit Union will lock the entire session. For your protection, in order to “unlock” the session, you will need to contact a credit union employee. Should you forget to logout of Online Banking, your session will automatically be terminated after 20 minutes of no activity.
There are a couple solutions to this problem. The most common issue is the placement of your CAPS LOCK key. Your ACCESS ID and PASSWORD are case sensitive. The second most common issue is a complete lockout of your account. If you weren’t sure of your PASSWORD, and began guessing or didn’t realize that you were entering your PASSWORD in the wrong case, you had only three chances to get it right. As a security feature, we lockout all accounts if an incorrect PASSWORD in entered on the third try. Then the only way to reset a lockout is to contact a credit union employee at 978-531-5767.